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CVAA Compliance

Accessibility Statement

Flanon Inc., provider of the TitanSim service, is committed to ensuring its services and products are accessible to and usable by individuals with disabilities.

CVAA Compliant

21st Century Communications and Video Accessibility Act

Inclusive Design

Built with accessibility-first principles

WCAG Standards

Web Content Accessibility Guidelines compliance

Legal Entity

Flanon Inc.

Service Name

TitanSim

Flanon Inc., provider of the TitanSim service, is committed to ensuring its services and products are accessible to and usable by individuals with disabilities, in accordance with the 21st Century Communications and Video Accessibility Act ("CVAA") and applicable Federal Communications Commission ("FCC") rules.

1. Scope of Service

The TitanSim service provides data-only global roaming via an eSIM (embedded Subscriber Identity Module) to enterprise and business customers. This service constitutes an Advanced Communications Service (ACS) by providing a data connection that enables customers' team members to use third-party applications for:

Electronic Messaging

Communication through messaging apps and email

Internet Browsing

Web access and online business services

VoIP Services

Internet-based voice and video communications

2. Accessibility of Device Functions

The primary accessibility features — including but not limited to screen readers, voice commands, font-size adjustments, and hearing aid connectivity — are functions of the end-user's device operating system (e.g., iOS, Android) and the third-party applications used by your team members.

Screen Readers

VoiceOver, TalkBack

Voice Commands

Siri, Google Assistant

Visual Adjustments

Font-size, contrast, magnification

Hearing Aid Connectivity

Bluetooth, MFi, ASHA protocols

Our Commitment

The TitanSim data service is designed to be fully compatible with, and not to impede or block, these built-in accessibility functions of end-user devices. As the provider of a "Bring Your Own Device" (BYOD) service to enterprise customers, Flanon Inc. does not control the hardware, software, or built-in features of the devices used by your team members with our service.

3. Website and Customer Support Accessibility

Flanon Inc. strives to ensure its public-facing website (titansim.com), including all functions for managing eSIM plans and enterprise accounts, adheres to the principles of the Web Content Accessibility Guidelines (WCAG).

Our Accessibility Initiatives:

  • WCAG-compliant website design and navigation
  • Keyboard-accessible interface elements throughout our platform
  • Screen reader compatibility for all dashboard and management features
  • Alternative text for images and visual content
  • Clear, readable fonts and adequate color contrast
  • Accessible customer support channels for enterprise customers

We are committed to making our digital properties and customer support channels accessible to all users, including your team members and account administrators.

4. Feedback and Accessibility Contact

Individuals with disabilities who encounter an accessibility barrier or have inquiries regarding our accessibility compliance are encouraged to contact us.

Contact Information:

Accessibility Contact Email:support@titansim.com
Customer Support Page:titansim.com/contact

We welcome your feedback and are committed to addressing any accessibility concerns promptly. Your input helps us continuously improve our services for all users.

Accessibility Support

We are committed to ensuring TitanSim is accessible to everyone. If you have questions or encounter accessibility barriers, please reach out to our team.

Accessibility ContactCustomer Support

Last updated: February 26, 2026

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