eSIM Help Center

Get your eSIM working in minutes

Install My eSIMeSIM Not Working?
Step-by-Step Guide

Install Your eSIM

Choose your preferred method below

Quick Install

⚑ Fastest

One tap to install - no QR scanning needed!

Works on:

iPhone (iOS 17.4+) β€’ Android 10+ with Google Mobile Services

1

Open your eSIM email

Find the email from AlwaySim with your eSIM details

2

Tap 'Quick Install' link

The link will open your phone's eSIM settings automatically

3

Confirm installation

Tap "Add eSIM" or "Download" when prompted

4

Enable Data Roaming

iPhone: Settings β†’ Cellular β†’ [Your eSIM] β†’ Data Roaming β†’ ONAndroid: Settings β†’ Network β†’ [Your eSIM] β†’ Roaming β†’ ON

βœ“

Done! You're all set

Your eSIM will connect when you arrive at your destination

Where to find your Quick Install link:

After Installation

Make sure you complete these steps

Enable Data Roaming

This is the #1 reason eSIMs don't work! Without this, your eSIM won't connect to networks abroad.

iPhone: Settings β†’ Cellular β†’ [eSIM name] β†’ Data Roaming β†’ ON
Android: Settings β†’ Network β†’ [eSIM name] β†’ Roaming β†’ ON

Set as Data Line

When traveling, set your eSIM as the primary data line in cellular settings.

Activate at Destination

Install now, but only turn on your eSIM when you arrive at your destination.

Common Questions

Quick answers to frequent issues

Need More Help?

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